Q. Why use the Restore Program for hormone therapy?
A. Restore recognizes that your hormone profile and the way you respond to hormone therapy are as unique as your fingerprint. That’s why Restore was the first and remains the only comprehensive hormone therapy program to treat each patient as an individual. Restore integrates the very latest in leading laboratory technology and pharmaceutical science with traditional values in health care: listening and responding to your individual needs. The revolutionary Restore program is designed to provide you with one thing and one thing only — the best possible outcome from your hormone therapy.

Q: What is the difference between saliva testing and serum (blood) testing?
A: Saliva tests measure "free" hormones (2-5% of the hormones in a person's body), which are the hormones that are available to go to work for you, stimulating receptor cells and carrying out the tasks they are designed to perform. In contrast, serum testing generally measures the "total" hormones, which includes those hormones already bound to protein and unavailable for your cells to use.

Q: Do you have studies that clinically support the use of saliva testing?
A: Yes. Upon request, we will be happy to provide you or your healthcare provider with a bibliography of saliva test research.

Q: How does saliva hormone testing work?
A: Your healthcare provider initiates the process by completing and signing the Restore enrollment form and faxing it to us. An easy-to-use test kit is sent to you with complete instructions for collecting saliva samples in the privacy of your home and returning the samples to our lab for analysis. We’ll let you know when results have been sent to your healthcare provider.

Q: Why does Restore recommend NTx urine testing to determine rate of bone loss?
A: Osteoporosis is an important concern for both men and women as they get older. This is especially true for postmenopausal women. Our NTx urine test is able to quickly measure rate of bone loss, showing changes within three months instead of the two years generally required for sequential bone densitometry (BMD) measurements. This is a distinct advantage that allows early intervention through adjustment of hormone therapy to help prevent irreversible bone loss. Our urine test accurately measures the NTx molecule (cross-linked N-telopeptides), a biochemical marker of bone metabolism.

Q: Will insurance cover my tests?
A: More and more insurance companies are covering saliva testing, including Medicare (Part B). Payment is required before the test kit is sent. Information that you can submit to your medical insurance for possible reimbursement is included with the kit.

Q: Does an MD have to enroll me in the Restore program?
A: Any healthcare provider who can order lab testing can enroll you in Restore.

Q: How soon will results be ready?
A: Results take approximately 3 weeks from the time our laboratory receives your samples. Results will be sent directly to your healthcare provider. You will be contacted by a Restore specialist and asked to follow up with your healthcare provider to go over results and suggestions for prescription therapy.

Q: What information will my healthcare provider receive after I have been tested?
A: Your healthcare provider will receive the saliva lab results along with a letter of interpretation and prescription suggestions for natural hormone therapy compounded at Madison Pharmacy Associates.

Q: What does my healthcare provider do once we have reviewed test results and appropriate prescription therapy has been determined?
A: Your healthcare provider can fax us at 888-898-7412 or call our pharmacists at 800-558-7046 with your prescription(s). We will follow-up by contacting you for shipping, billing and prescription insurance information.

Q: How does this program benefit me in the long run?
A: Restore will help you "Feel Like Yourself Again" even through the ups and downs of hormonal change. Restore helps you:
• Avoid the side effects of overdosing
• Avoid the continued symptoms of underdosing
• Prevent bone loss and reduce the risk of osteoporosis
• Monitor hormone levels and bone loss over time so therapy can be adjusted sooner rather than later.